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Shipping costs in Italy and abroad, processing times, and couriers.
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For large orders For orders of €149 or more and weighing between 1 and 5kg, shipping is free.
Below is a summary of the cost for all weight ranges:
| Order weight | From €19.90 to €149 | Over €149 |
| Up to 3 kg. | €8.99 | Free shipping |
| 3.01 - 5 Kg. | €8.99 | Free shipping |
| 5.01 - 10 Kg. | €8.99 | €6.99 |
| 10.01 - 20 Kg. | €12.99 | €12.99 |
| 20.01 - 30 Kg. | €16.99 | €16.99 |
| 30.01 - 50 Kg. | €29.99 | €29.99 |
| 50.01 - 100 Kg. | €39.99 | €39.99 |
| 101.01 - 150 Kg. | €50.00 | €50.00 |
| 150.01 - 200 Kg. | €60.00 | €60.00 |
| Over 200 kg. | €70.00 | €70.00 |
*For postcodes considered remote and/or disadvantaged (see the list here ), a supplement of €12.20 (VAT incl.) will be applied for Italy, even if the threshold of €149 is exceeded.
If we couldn't answer your question, click here .
"},{"tab_title":"How much does shipping cost to Europe (Zone 1)?","tab_content":"Rates valid for the following countries: France, Spain, Germany, Luxembourg, Portugal, Belgium, Holland, Austria.
Up to 2 kg: €9.99
2.01 - 5 Kg.: €14.99
5.01 - 10 Kg.: €17.99
10.01 - 15 Kg.: €27.99
15.01 - 20 Kg.: €34.99
20.01 - 25 Kg.: €39.99
25.01 - 30 Kg.: €44.99
Over 30 kg (€ per additional kilo): €2.50
Shipping for fishing rods costs €200 + VAT.
Any customs duties are always the responsibility of the recipient . If the product is rejected, not only the shipping costs but also the customs duties will be deducted from the refund amount.
If we couldn't answer your question, click here .
"},{"tab_title":"How much does shipping cost to Europe (Zone 2)?","tab_content":"Rates valid for the following countries: Ireland, Denmark, Sweden, Finland, Estonia, Latvia, Lithuania, Poland, Czechia, Slovakia, Hungary, Slovenia, Croatia, Romania, Bulgaria, Greece, Cyprus, Malta.
Up to 2 kg: €12.99
2.01 - 5 Kg.: €19.99
5.01 - 10 Kg.: €24.99
10.01 - 15 Kg.: €29.99
15.01 - 20 Kg.: €39.99
20.01 - 25 Kg.: €52.99
25.01 - 30 Kg.: €59.99
Over 30 kg (€ per additional kilo): €2.50
Shipping for fishing rods costs €200 + VAT.
Any customs duties are always the responsibility of the recipient . If the product is rejected, not only the shipping costs but also the customs duties will be deducted from the refund amount.
If we couldn't answer your question, click here .
"},{"tab_title":"How much does shipping cost to Extra EU (Zone 3)?","tab_content":"Rates valid for the following countries: United Kingdom, Switzerland, Norway.
Up to 2 kg: €14.99
2.01 - 5 Kg.: €19.99
5.01 - 10 Kg.: €29.99
10.01 - 15 Kg.: €34.99
15.01 - 20 Kg.: €39.99
20.01 - 25 Kg.: €44.99
25.01 - 30 Kg.: €54.99
Over 30 kg (€ per additional kilo): €2.50
Shipping for fishing rods costs €200 + VAT.
Any customs duties are always the responsibility of the recipient . If the product is rejected, not only the shipping costs but also the customs duties will be deducted from the refund amount.
If we couldn't answer your question, click here .
"},{"tab_title":"How much does shipping cost to the rest of the world (Zone 4)?","tab_content":"Rates valid for the following countries: Africa, Asia, Central America/Antilles, North America, Oceania, South America and other countries not listed above.
Up to 2 kg: €20.99
2.01 - 5 Kg.: €29.99
5.01 - 10 Kg.: €39.99
10.01 - 15 Kg.: €59.99
15.01 - 20 Kg.: €89.99
20.01 - 25 Kg.: €129.99
25.01 - 30 Kg.: €149.99
Over 30 kg (€ per additional kilo): €4.90
Shipping for fishing rods costs €200 + VAT.
Any customs duties are always the responsibility of the recipient . If the product is rejected, not only the shipping costs but also the customs duties will be deducted from the refund amount.
If we couldn't answer your question, click here .
"},{"tab_title":"When will my order be shipped?","tab_content":"To find out the estimated delivery date for your order, simply log in to your account and click on " My Orders ". Once you have identified the order for which you are waiting to receive the goods, click on " Manage Order " to view the estimated delivery date in the " Delivery " field.
If we couldn't answer your question, click here .
"},{"tab_title":"Which couriers do you use for shipments?","tab_content":"You will receive the goods with GLS, TNT, BRT, DHL, Typ.
For shipments outside of Italy , the courier used will be DHL , TNT or BRT .
You can insure your shipment against loss or damage at a cost of €3.90 (VAT incl.).
If we couldn't answer your question, click here .
"},{"tab_title":"Can I insure my shipment?","tab_content":"Absolutely! For €3.90 + 1% of the order value , you can insure your shipment, preventing theft and/or damage.
If you do not insure your package, we will not be able to help you.
"},{"tab_title":"I received a package with damaged items inside. What should I do?","tab_content":"We know how unpleasant it can be to receive damaged goods , which is why you can insure your shipment against loss or damage for €3.90 (VAT included).
Unfortunately, we cannot control the entire shipping process, which is sometimes subject to carrier negligence .
When you receive a package, always remember to accept it subject to inspection .
Then, contact us at our email address with visual evidence (photos, videos) of what you received, and we will know how to help you.
If we couldn't answer your question, click here .
"},{"tab_title":"Do you deliver outside the European Union?","tab_content":"Yes, we also ship outside the European Union. To request international shipping, please contact us by sending a support request to assistenza@hinelson.com . We'll be happy to help you find the best solution for your shipment.
If we couldn't answer your question, click here .
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